Contact Information
If you have comments or questions, please don't hesitate to
contact us. We would love to hear from you!
Mailing Address:
P.O. Box 25937
Raleigh, NC 27611
Shipping Address:
5 East Edenton St.
Raleigh, NC 27601-1011
Phone: 919-814-6970
Fax: 919-807-7828
E-mail: museumshop@nchistoryshop.org
Shipping Information
Orders are shipped via UPS within the continental United States.
Most orders ship within one to three business days, and you
will be notified if an item is temporarily out of stock. For express delivery
or for orders to be delivered to Alaska or Hawaii, please contact our shop via
telephone at 919-814-6970 for immediate service or via email at
museumshop@nchistoryshop.org
Shipping and handling charges are based on the subtotal of
your order. (For extended distances, additional shipping charges may apply, but
you would be notified before final order processing.) Our shipping charges are
as follows:
Order Subtotal
|
Shipping Charge
|
$45.00 and under
|
$11.00
|
$45.01 to $70.00
|
$13.00
|
$70.01 to $100.00
|
$15.00
|
$100.01 and up
|
$17.00
|
Billing Information
All proceeds of the Museum Shop support the North Carolina
Museum of History, a division of the North Carolina Department of Cultural
Resources.
We accept the following major credit cards: VISA, MasterCard, Discover, and
AMEX.
Return Policy
At the N.C. Museum of History Shop, your satisfaction is
guaranteed, and any item may be returned for a refund or for an exchange. For
proper credit, please include the sales receipt or packing list with all
returns. Shipping and gift-wrapping charges are non-refundable. For damaged or
defective items, please contact us at
919-814-6970 for further instructions before returning any merchandise.
Alternate Sales Location
The N.C. Museum of History Shop merchandise may also be
purchased over the counter at the following location:
The Museum Shop
North Carolina Museum of History
5 East Edenton St.
Raleigh, NC 27601-1011
Store Hours:
Mon-Sat 9 am-5 pm
Sun 12 noon-5 pm
Membership Information
North Carolina Museum of History Associates, Inc., members
receive a 10% discount on purchases made in the N.C. Museum of History Shop.
(The discount applies to merchandise in our online store and in the shop,
although certain exclusions may be in effect at any given time; the exclusions
generally would include special consignment pieces and would be denoted
as nondiscount items if applicable. Also,
the discount does not apply to the purchase of memberships, sale items, or
gift certificates, and no discounts apply to shipping fees.)
If you are a current member, please note this in the comments
box at checkout and complete your order. Your card will not be charged until
after we have adjusted your total with your applied discount. If you are
interested in applying for membership, please us at 919-814-6970; you may also
apply for membership online via the N.C. Museum of History's Associates Web
site at ncmoha.com
Event and Admission Tickets
Any questions regarding your
Event or Admission ticket order, please contact us at 919-814-6970 or museumshop@nchistoryshop.org
To access your e-Ticket: When an order is placed, you will automatically
receive an Order Confirmation e-mail to the event indicated during checkout.
Please follow your e-Ticket link in this confirmation and sign into your online
account to view and print your e-Ticket. e-Tickets must be printed and
presented for valid entry.
Admission Tickets are issued as e-Tickets via email. These must be printed and
presented with ID or proof of membership at the Museum Shop for valid entry or
check-in at Will Call.
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Other Information
Thank you for supporting your
North Carolina Museum of History!